Education and Training
Mid-Revenue cycle, medical coding, and CDI education and training that maximizes professional performance and optimize outcomes
In-Demand Knowledge Delivered in Person and Online
Our team shares a passion for education and innovation. We’re driven by a serious hunger to solve the most significant medical coding, health information, and documentation challenges. By embracing a “we can do that” attitude, our education approach leads the industry with timely E/M guideline updates and coding clinic reviews.
Fill Knowledge Gaps and Address Challenges
Our deep knowledge, experience, and best practices are shared in powerful ways. Foundational and forward-looking training delivers immense value to organizations by filling knowledge gaps and addressing mid-revenue cycle, coding, auditing, and clinical documentation improvement (CDI) challenges.
IQ Power Hours: In-person, onsite facility training sessions
Expert presentations at industry events and meetings
IQ Center: Online education platform for individual and group training
E/M Hot Topics videocasts
Our Education Team
Live learning with industry experts
Successful training for coders, providers, CDI specialists, and other staff is vital to meeting and maintaining compliance and departmental goals. We help facilities and practices develop and implement game plans to meet training requirements. Our unmatched IQ education team, led by industry experts with hands-on experience, includes adjunct professors from highly-regarded colleges and universities.
Relevant and timely presentations are delivered via live webinars, onsite sessions, and conference/meeting discussions. Key areas of instruction include ICD-10 coding, CDI, CPT-4, HCPCS, HCC coding, and various E/M topics. In addition, every session supplies up-to-date information. And many include opportunities to earn AHIMA- or AAPC-approved continuing education units (CEUs).
Please find out how our Education Team helps meet ever-changing training challenges: Contact us and learn more.
IQ Education Center
Easy access to online learning for teams and individuals
Earn AHIMA or AAPC CEUs anytime, anywhere. Check out our IQ Center, create your FREE account, and start learning and earning CEUs.
Meet Our Education and Training Leaders
Kim Felix, RHIA, CCS
Director of Education
Kim Felix, RHIA, CCS is the Director of Education at e4health. Kim has over 30 years of HIM coding experience including coder, auditor, educator and manager at various University and Community Hospitals. For the past 7 years, she has been the project manager for the CMS HHS-RADV audit.
She provided over 50 COVID-19 inpatient and outpatient coding education sessions for over 5000 healthcare professionals in 2020. Over many years, has presented at various state-wide and local Coding and CDI conferences.
In previous years, she designed an ICD-10 training program, developed a CCS Preparatory Workshop and has published many articles in HFMA’s Revenue Cycle Strategist. She has been an adjunct faculty member at Temple University, Gwynedd-Mercy College, Pierce College, Thomas Jefferson University, Anne Arundel Community College, and Study Mentor at Western Governors University.
Jeanie Heck, CCS, CPC, CRC, ICD-10-CM Approved Instructor
Education Consultant
Jeanie Heck, CCS, CPC, CRC, ICD-10-CM Approved Instructor has over 30 years of experience as an expert physician and coder educator for CPT, ICD-10-CM and an accomplished Evaluation and Management auditor. She works with documentation improvement for coding integrity and HCC coding. Jeanie provides education regarding coding, auditing, and billing to physicians and their staff. She has been the lead senior auditor for the CMS HHS-RADV (Risk Adjustment Data Validation) audit for the past 7 years.
She is currently an adjunct faculty member at Camden County College and Santa Barbara City College teaching various coding courses. Her management positions include Director of Education, Coding and Billing Director, Practice Manager, and Business Manager.
Ms. Heck’s most recent speaking engagements include topics such as Missed Opportunities in Coding and Billing, HCC Overview, and What you Need to Know about Risk Adjustment. She recently co-authored an article for the Revenue Cycle Strategist magazine entitled “Are you Ready for MACRA and MIPS? The New Healthcare Payment Reform”
Fast-track cash flow. Improve staff efficiency.
Coding Solutions
Immediately measure impact through increased cash flow, diminished backlog and decreased denials.
Auditing Solutions
Conduct audits and deliver targeted education with our domestic full-time experts.
Denials and Appeals Management
Assess denial trends and tap into valuable education to prevent and manage denials. Our team also teaches you defensive strategies to reduce risk and assist with appeal assessment and submission.
CDM Review
Analyze inpatient, outpatient, and clinic charges maintained in the CDM and impacted by CMS with e4health. We review code accuracy and modifier assignments for compliance and conduct price comparisons versus allowable reimbursement levels.
Education and Training
Mid-Revenue cycle, medical coding, and CDI education and training that maximizes professional performance and optimize outcomes.
CDI Solutions
Capture documentation specificity and maximize efficiency with a consultative approach.
Risk Adjustment and HCC Solutions
Get risk scoring right while remaining compliant with our assessments and education.
DNFB Optimization
Master DNFB cases where bills remain incomplete due to coding and documentation gaps. Discover e4health’s education and continuous improvement programs for healthier bottom lines.
Mid-Revenue Cycle Blueprint
Our mid-revenue cycle lean blueprint workshop is a one-day exercise that will help your organization gain alignment around a mid-revenue cycle strategy and future state path that saves time and money.
Coding Integrity Software Solutions
Access detailed analysis and customizable reporting for any audit type and quickly analyze productivity and reimbursement.