Northeast Region Health Network EMPI Cleanup Case Study

A northeast region health network with a services footprint that includes over a dozen hospitals and large physician groups selected Epic electronic health records system as a single enterprise EHR. After thorough planning, the health network’s team embarked on the formidable task of migrating 8.3 million patient records from multiple EHRs to the new system. The monumental data-driven digital transformation endeavored to facilitate improved patient identity integrity, care delivery, and revenue cycle activities. At the outset, the in-house team decided that an Enterprise Master Patient Index (EMPI) cleanup was critical to project success. Subsequently, the health network turned to the unique partnership of Intellis and Verato to undertake the complicated, multi-layered MPI cleanup effort. Intellis led the project with a six-phase approach: holistic assessment, preparation, decision-making, data migration, analytics/reporting, and ongoing evaluation. In addition, a sophisticated rules-based strategy drove decisions and survivorship rules based on relationships with facilities and 400+ downstream systems.