Welcome to a reliable and consistent master patient index

Right care, right patient.

The Importance of Comprehensive Patient Data

Ensuring patient identity is serious business.

Master Patient Index Clean up

Positively identifying a patient and matching their correct medical record is a foundation of effective healthcare. 

Providers rely on the data contained in patients’ medical records to make critical treatment decisions and deliver quality care as efficiently as possible. Given the multiple patient entry points within a health system — hospitals, clinics, and physician offices — coupled with the growing number of health system mergers and acquisitions, patient misidentification opportunities abound.

Where IT leaders find MPI tips for happier teams and more productive cleanup projects.

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The Importance of Comprehensive Duplicate medical record numbers and patient identification errors negatively impact patient care, healthcare delivery, and risk dangerous and costly consequences that can lead to:

  • Jeopardized patient safety
  • Risk of medical errors due to missing information
  • Decreased revenue cycle efficiency

An accurate and consistent Master Patient Index (MPI) is vital to ensuring each patient’s proper identification. In the MPI, a patient’s complete medical record is linked to the patient, helping to ensure that the right care is delivered to the right patient.


Harness People, Process, and Technology to Ensure a Clean MPI

MPI cleanup is essential to improving the investment organizations make into implementing EHR systems and EMPI. As health systems grow and add vast amounts of clinical data, the need for accurate patient matching and correct patient data at the point of care increase exponentially.


The Intellis MPI team stands ready to meet EMPI challenges with decades of on-the-ground MPI clean up experience. Comprised of full-time MPI specialists, our team is armed with investigative and decision-making skills specific to deliver proper and timely remediation. We leverage our expert team, flexible approach, proven methodologies, analytical and reporting tools, and established workflows to deliver cost-effective, large-scale duplicate record identification and resolution.


People. Process. Technology. 

Using advanced technology and smart algorithms, Intellis creates a customized work plan for each client based on their unique infrastructure and IT landscape. Also, by teaming with partners like Verato and Occam, Intellis offers referential matching technology. This technology simplifies processes, allows for scalability, and helps to minimize duplicate creation going forward.

The IQ Six-Phase HIT Approach
Benefits of MPI clean-up and maintenance:
  • Complete medical records at the point of patient care
  • Improved patient safety from reduced medical errors
  • Improved patient engagement and satisfaction
  • Enhanced revenue cycle efficiency from decreased claims denials
  • Increased quality performance
  • Increased provider satisfaction and productivity

HIT White Paper

Through our experience in assisting healthcare organizations victimized by cyberattacks, Intellis has developed a white paper presenting a preparedness strategy for facilitating the timely validation and synchronization of backlogged historical documentation compiled during a ransomware breach. Get our white paper: “Addressing a Critical Ransomware Recovery Gap.”

MPI Case Study
HIT Case Study

A northeast region health network that includes over a dozen hospitals and large physician groups selected Epic as the single enterprise EHR. Intellis led the project with a six-phase EMPI Clean Up approach and assisted with a sophisticated rules-based strategy that drove decisions and survivorship rules based on relationships with facilities and 400+ downstream systems. View the case study.

HIT Case Study

During WellSpan Health’s Epic EHR conversion, the Intellis team consolidated five legacy EHRs, overcame significant interface match challenges, achieved over 99 percent accuracy, and delivered all key clinical data on day one. View the case study.